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Security
With Q8Truck you benefit from market-leading fuel card security, ensuring safe transactions and full control. Our solution combines the safest cards, real-time authorisation, secure fuelling locations, and iAccount, our online card management tool. Together with dedicated teams for immediate actions, we guarantee security across our entire network.
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Dedicated teams for immediate actions
Q8Truck combines market-leading technology with a dedicated security team that monitors suspicious transactions 365 days a year. This ensures the fastest possible detection and response.
The Q8Truck security team works closely with police forces in several European countries and collaborates with EUROPOL. Our active role in combating fuel card fraud benefits not only our customers but also the wider fuel card industry.
24/7 Service
Cards can be preventively blocked and cases investigated further if needed. This results in extremely low fraud rates, even compared with general credit card standards, making Q8Truck the most secure and reliable option on the fuel card market.
For immediate support on the road, when you cannot access iAccount due to card blocking, a multilingual customer helpline is available during office hours. An international helpline is also available outside office hours, ensuring assistance at any time.