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Customer satisfaction
Putting our customers first in everything we do
We prioritise our customers and maintain constant dialogue to better understand their needs for fuel card services. This makes doing business with Q8Truck easy, fast and rewarding.
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Customer focus
Our customer satisfaction score is above the European B2B benchmark and continues to grow. We believe this success comes from ongoing dialogue with customers to better understand and meet their needs.
Local sales teams for personalised contact and deep market knowledge
Multilingual customer service and a 24/7 international helpline for fast, reliable support
Regular customer satisfaction research and action plans to address areas of improvement
Customer feedback panels and pilot groups for new projects, ensuring continuous dialogue and maximum involvement
Q8Truck customer values
The values of Q8Truck reflect our commitment to managing our company professionally and ethically, so our customers, suppliers, partners, employees, and shareholders can be proud of their relationship with Q8Truck.
We work to understand, anticipate, and meet our customers’ needs. Our products and services are designed to reflect these needs across all markets, with a focus on innovation and superior quality.
This commitment demonstrates how much Q8Truck values its customers. We aim for long-term partnerships and are grateful to be chosen as a trusted mobility solutions partner.
This commitment reflects how much Q8Truck values its customers. We aim for long-term partnerships and are grateful to have been chosen as a partner in mobility solutions.
The most secure fuel card for truck fleets
Q8Truck delivers market-leading security to minimise fraud risk, matching the standards of leading banks. Our contactless cards feature an RFID chip and PIN, ensuring safe, fast, and hassle-free transactions every time.
