Kako vam možemo pomoći?

Česta pitanja za postojeće kupce

• Imam pitanje vezano uz korisničke podatke, upravljanje svojim karticama, primanje zamjenskih kartica, postavljanje PIN kodova, postavke kartice, transakcije, račune, cijene dizela i naručivanje Vodiča za vozače.

  Sve ove zadatke možete obavljati putem svog osobnog iAccounta.

  Ako još nemate pristup, obratite se lokalnom timu korisničke podrške Q8Trucka.
  

• I don’t have access to an iAccount.

  Contact your local Q8Truck customer service team to request access and get set up quickly.

  
  

• My card doesn’t work and I need immediate assistance.

  Q8Truck offers a 24-hour Helpline for cardholders who encounter fuelling issues at any Q8Truck site.
  

  • Available outside office hours and when drivers are abroad

  • Support provided in 13 languages

  • Free calls from most European landlines

  Helpline numbers:

  00800 56 56 56 56 (toll-free)

  0032 (0) 27 72 01 17 (alternative number, local charges may apply)

  Note: The Helpline cannot assist with breakdowns or towing services.

  
  
  
  
  
  

• Where can I use my Q8Truck card?

  Use the station locator to find all Q8Truck fuelling locations across Europe.

  For more details about our network, visit the Q8Truck network page .